Infinity Beverages is a "Winery & Distillery" not a "Vineyard". Wineries and Distilleries, like Breweries, are producers of alcoholic beverages (we produce wines and spirits rather than beer). Now a Vineyard on the other hand is like an Orchard or Farm--they grow produce (grapes in particular). So, although there are times when a Winery is also a Vineyard it is not always the case and to be a Winery one doesn't have to also be a Vineyard. Kind of like how a Brewery doesn't typically also operate a barley farm! In summary, Infinity Beverages focuses on alcohol production (wines and spirits) and leaves the growing to our friends with a green thumb.
Like most Wineries and Distilleries (and Breweries!) Infinity sources raw materials from a range of growers and suppliers. Even Wineries that are also Vineyards source a large portion of their raw materials from elsewhere ("Estate" Wineries are the only operations where 100% of the raw materials were sourced from their Vineyards and ONLY their Vineyards--which is pretty rare!). Infinity only sources it's raw materials from U.S. growers and suppliers. Who or where Infinity sources specific raw materials depends on the particular year's harvest, what is being produced, and how much they've got available. We've consistently worked with people from all over the United States ranging from California, Oregon, Washington, Texas, Minnesota, Illinois, New York, and, of course, Wisconsin!
Simply corkscrew directly through the wax seal! No reason to peel it off beforehand--it'll pop off like a cap when you remove the cork. We don't recommend using an electronic or "rabbit" corkscrew to open the wax sealed bottles unless you have peeled away the top portion of the wax. See the video above.
Just speak with the liquor manager and tell them what you want. Often times they'll bring in requested product. Check out our Contact Us page, print it off, and provide to them for easy reference. You're also welcome to Contact Us and let us know where you'd like to purchase the product. We can follow up on your request too!
Logging In Questions
If you have never logged in online before you need to REGISTER on Member Login Page with the SAME email associated with your Loyalty Membership. Then create a password and then click the Register button.
Under the Login box click the "Lost Your Password" statement, enter email associated with your account and click Reset Password. A password email will be sent.
To upgrade you need to go to the Join the Club tab and choose the Club you would like to join. If you have never logged in online before you need to REGISTER with the SAME email associated with your Loyalty Membership. Then create a password and then click the Register button. You will then be able to upgrade your membership. If you have a password you will just LOGIN and complete the form.
There is law stating the Federal Government can not regulate interstate commerce. Which makes obtaining one permit to ship to all 50 states constitutionally illegal! Each state has created its own laws and permits for shipping alcohol (some of which don't allow any shipping of alcohol at all!). Infinity has only obtained the necessary permits for Wisconsin and Minnesota since most of our customers live in these states. We have, however, teamed up with VinoShipper to allow shipments to a number of other states.
In Wisconsin it is illegal to ship spirits directly to consumers. We are working with legislators to change this law.
Unfortunately the shipping service Infinity uses does not provide a tracking number. Infinity ships products out on Tuesdays/Wednesdays, so you can expect to get your product within a week after you place your order.
If you have never logged in online before, you need to Register rather than Login. Make sure to use the SAME email that is connected to your Infinity Club or Loyalty Club account.
Only wine based products can be shipped while spirit based products are not available for shipping due to state and federal law.
Infinity Club: Loyalty Reward Points
Your Loyalty Rewards balance is not affected whether you are a Loyalty or Infinity Club Member. The balance remains and you keep earning rewards just like you always have before!
Yes. For shipments to addresses in WI and MN processed on Infinity’s Web Store (NOT VINOSHIPPER or any other third party web stores).
Yes. Loyalty Rewards may be redeemed for Infinity alcohol purchases online. Simply enter your rewards redemption code as coupon at checkout (Loyalty100) and $10 rewards will be deducted from a product’s price.
No. Club Releases are processed differently than other purchases made with Infinity and redeeming Loyalty Rewards is not a current functionality. You can still redeem Loyalty Rewards for Infinity alcohol purchases made in the Tasting Lounge or through the Web Store.
1x $10 reward can be redeemed per day. Rewards are applied per product (discounts can not be combined per product/order).
Discounts, promotions, and rewards may not be combined but don’t worry as you’ll always receive the best deal per product!
Infinity Club: Updating/Cancelling Membership
Yes. Contact Infinity’s Club Manager at email@example.com to cancel or pause membership anytime. Keep in mind a $25 Membership Enrollment will need to be paid to re-enroll if you’d like to join again in the future after cancelling. If you just need to pause for a bit we can likely accommodate.
Customers may contact Club Manager at firstname.lastname@example.org to request their Club Release be skipped or paused. Typically this is offered once per year, per Club Member.
Yes. Login to your account anytime to update personal preferences. Keep in mind state and federal laws restrict alcohol shipments to certain states. Adult 21+ Signature is required at time of delivery.
1) You contact Infinity Club Manager to cancel your Membership
2) Your credit card is declined for a Release and no new payment is provided within the deadlines for obtaining your Release products
3) Your Club Release is returned undeliverable with no response from the Member to remedy within the deadlines.
So long as you have met the Membership requirements of the Loyalty Club you will maintain the related benefits.
You may request changes online anytime before the end of day Monday prior to the Club Release weekend. All Infinity Club Memberships will be processed with choices selected as of midnight.
Infinity Club: Shipment
YES. We’d suggest shipping to a work/business address where an adult (21+) is available to sign and receive the shipment during regular business hours. Couriers will make multiple attempts to deliver but will eventually return the package undeliverable. A 25% restocking fee applies to any packages returned undeliverable.
Infinity partners with Spee Dee Delivery for shipping in WI and MN. Most packages are shipped every Tuesday/Wednesday and typically will be received within a week after shipment.
No. Adult signature is required and can not be obtained when using a PO Box.
Yes, you can change your ship to address to anywhere in WI and MN at anytime. Just change it whenever needed by logging into your account online and BEFORE Club Release payments are processed. Adult signature required at time of delivery
State and Federal law prohibits the shipments of alcohol and therefore where Infinity can ship its products.
Infinity hopes to offer an Infinity Club to other states in the near future. We’re currently exploring options of shipping to IL, ND, SD, IA, NY, and CA.
Yes. Please inform the Infinity Crew at time of pickup. We’ll take care of the rest.
State laws restrict the types of alcohol that may be shipped and currently Infinity directly possess permits to only ship wine. Actually, Infinity does not even have the ability to obtain permits to ship spirits at this time as no such permit exists for manufacturers.
Infinity Club: Club Release and Pickup
A Club Release contains 4 products hand picked by the Winemaker/Distiller that is released 4 times a year.
A Club Release Weekend happens the first full weekend (Friday-Sunday) of February, May, August and November. Whereas Infinity Club Pickup Members will pick up their products during this weekend or Infinity Shipment Club Members products will be shipped.
A Club Release Party happens during the Release Weekend for Infinity Club Members.
Each Infinity Member may bring a +1 (only 1) as their complimentary guest for a Release Party. Additional guests may pay to participate.
No, you need to meet all Membership requirements including paying for your quarterly Release products before Release weekend.
That's OKAY. You have a 7 day grace period to come in and pick up your Club Release. If you fail to make it in after the grace period your shipment will be shipped (if it does not contain spirits) and you will be charged $10 shipping.
Infinity Club: General Questions
Absolutely not. The enrollment is a ONE-TIME, non refundable charge unless you cancel your Membership then you will need to pay the enrollment again to re-join.
Probably. Contact Infinity’s Club Manager at email@example.com to make arrangements. We make every effort to accommodate our Members whenever possible--life happens!
Yes. You’ll begin receiving all Membership benefits immediately!
Cost of each default Quarterly Infinity Club Release ranges from ~$60-80 + $10 flat rate shipping but you may change your product selections. Your selection can be as inexpensive as ~$46 + $10 flat rate shipping.