General Questions
Infinity Beverages is a "Winery & Distillery" not a "Vineyard". Wineries and Distilleries, like Breweries, are producers of alcoholic beverages (we produce wines and spirits rather than beer). Now a Vineyard on the other hand is like an Orchard or Farm--they grow produce (grapes in particular). So, although there are times when a Winery is also a Vineyard it is not always the case and to be a Winery one doesn't have to also be a Vineyard. Kind of like how a Brewery doesn't typically also operate a barley farm! In summary, Infinity Beverages focuses on alcohol production (wines and spirits) and leaves the growing to our friends with a green thumb.
Like most Wineries and Distilleries (and Breweries!) Infinity sources raw materials from a range of growers and suppliers. Even Wineries that are also Vineyards source a large portion of their raw materials from elsewhere ("Estate" Wineries are the only operations where 100% of the raw materials were sourced from their Vineyards and ONLY their Vineyards--which is pretty rare!). Infinity only sources it's raw materials from U.S. growers and suppliers. Who or where Infinity sources specific raw materials depends on the particular year's harvest, what is being produced, and how much they've got available. We've consistently worked with people from all over the United States ranging from California, Oregon, Washington, Texas, Minnesota, Illinois, New York, and, of course, Wisconsin!
Simply corkscrew directly through the wax seal! No reason to peel it off beforehand--it'll pop off like a cap when you remove the cork. We don't recommend using an electronic or "rabbit" corkscrew to open the wax sealed bottles unless you have peeled away the top portion of the wax. See the video above.
Just speak with the liquor manager and tell them what you want. Often times they'll bring in requested product. Check out our Contact Us page, print it off, and provide to them for easy reference. You're also welcome to Contact Us and let us know where you'd like to purchase the product. We can follow up on your request too!
Logging In Questions
If you have never logged in online before you need to REGISTER on Member Login Page with the SAME email associated with your Loyalty Membership. Then create a password and then click the Register button.
Under the Login box click the "Lost Your Password" statement, enter email associated with your account and click Reset Password. A password email will be sent.
To upgrade you need to go to the Join the Club tab and choose the Club you would like to join. If you have never logged in online before you need to REGISTER with the SAME email associated with your Loyalty Membership. Then create a password and then click the Register button. You will then be able to upgrade your membership. If you have a password you will just LOGIN and complete the form.
Ordering/Shipping Questions
There is law stating the Federal Government can not regulate interstate commerce. Which makes obtaining one permit to ship to all 50 states constitutionally illegal! Each state has created its own laws and permits for shipping alcohol (some of which don't allow any shipping of alcohol at all!). Infinity has only obtained the necessary permits for Wisconsin and Minnesota since most of our customers live in these states. We have, however, teamed up with VinoShipper to allow shipments to a number of other states.
In Wisconsin it is illegal to ship spirits directly to consumers. We are working with legislators to change this law.
If you have never logged in online before, you need to Register rather than Login. Make sure to use the SAME email that is connected to your Infinity Club or Loyalty Club account.
This fee is only applied when you cancel an order after your card on file has been processed for that order. Or if you have not picked up your products or they have been returned to us and you have not reached out to get them.
Infinity wants to ensure the time our employees are putting in to ensure you receive your products is being utilized properly and this fee is there to try and show them we appreciate their efforts.
If an order is returned to us due to being undeliverable, we will call you to see if you would still like the order.
If you still want your order, we will recharge the shipping. If we do not receive confirmation that you still want your order, we will refund it less the shipping & restocking fee.